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I have been using HP solutions center software to scan documents for almost 6 years and I now when I click on that software icon, I get the message 'No HP devices have been detected. HP solution center will close now' I really liked using that software especially to send email attachments with multiple scans in pdf format. I have found a work around solution by using the generic scan software found in Windows and I can still scan but my options are limited.
Please can you help me to find a way to get that great HP software to run again? I already have the HP print and scan doctor utility and I can get the HP software to run using that program in a limited way but withou the PDF option for scanning.
I have tried the original instalation disc that came with the deskjet F380 and I have tried to uninstal all the HP all in one software and reinstalled from the disc and from the HP website and I still get that stupid message. Before doing all this I did get a different error message about my computer not being able to communicate with the scanner. But after the uninstal and reinstall, I get that different message shown above. Epson Stylus Tx300f User Guide here. I am using Windows XP Professional. Software Canon Pixma Ip2770. The printer has worked fine through all this and the problem has only been with the scanner and only with the HP software.