I m using HP 6730b. I installed win 8. My fingerprint reader not working. What should i do. Please Help!!! HP Compaq 6710b Notebook PC enhanced features include the latest Intel Core 2 Duo processors, HP Mobile Broadband, Wi-Fi CERTIFIED WLAN and Bluetooth technologiesd, HP BIOS security and integrated Media Card Reader.
I installed Windows 7 x64 successfully both fresh installation and upgrade from Vista x64. All drivers installed but I didn't manage to get the fingerprint reader to work. When I made a fresh installation, using the driver on AuthenTecs website for Win7 64, the Biometric Devices lists the device but marks it as unavailable. If I use HP Protect Tools, it does not detect my fingerprint reader at all using this driver or the driver that comes with it. When I ran an upgrade installation from Vista, HP Protect tools service did not run correctly and thus i was unable to log in at all. Ideally I would like to use Authentecs drivers with 7's native support for biometric devices. If someone has managed with a model similar to mine, I would appreciate simple instructions or workarounds you may have used.
BTW: the fingerprint scanner model is AES2810. Keyboard Logitech G15 (gen 2) Mouse Logitech MX Master PSU Thermaltake Black Widow TX TR2 850W 80+ Bronze Smei-Mod ATX Case ThermalTake Level 10 GT (Black) Cooling Corsair H100 (CPU) + Air (2 * 210 mm + 3 * 120mm fans) Hard Drives SanDisk Ultra SDSSDHII-960G-G25 960 GB SATA III SSD (System) Crucial MX100 CT256MX100SSD1 256GB SATA III SSD (User Tree) 2 * Seagate Barracuda 7200.12 ST31000528AS 1TB 7200 RPM SATA II Mech. Brother Printer Install Ubuntu. HD Seagate ST3500320AS Barracuda 7200.11 500 GB SATA II Internet Speed Cable: 180 Mbit down / 15 Mbit up Antivirus Windows Defender + MB 3 Browser Nightly Chrome Canary IE11 Edge Vivaldi Opera/βeta/Dev Other Info 3 VMs built off IP 14971: UUP disabled / single VHD UUP disabled / dual VHDs with moved User Tree UUP enabled / single VHD. Similar help and support threads Thread Forum Did HP Buy Compaq?
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